Our First 1000 Reviews
At Kozo Studio, we are humbled to reach a significant milestone: our first 1,000 verified reviews! Our dedicated team has strived to deliver high-quality mulberry papers and excellent customer service. We are deeply grateful for the overwhelmingly positive feedback from our customers and are pleased to share a summary of our reviews, along with key statistics and insights into four crucial aspects: the quality of papers, shipping, packaging, and customer service.
Overall Feedback
From the 1,000 reviews received, most are filled with praise and satisfaction. Our average rating is an impressive 4.96 out of 5 stars. Many customers have shared their positive experiences with our products and services. Here is a breakdown of the key points from the reviews:
Quality of Papers
The quality of our papers is the most frequently mentioned aspect in the reviews. At Kozo Studio, we are passionate about providing mulberry paper products that stand out in terms of aesthetic appeal, texture, and durability. Out of the total reviews, 550 specifically mentioned the quality of our products in detail. The average rating for reviews mentioning quality is an impressive 4.98, underscoring our commitment to delivering top-notch products. Customers have praised the exceptional quality of our papers, emphasizing how they enhance their creative projects.
Our commitment to quality is reflected in the meticulous selection of raw materials and the precision of our manufacturing processes. We ensure that every sheet of paper that leaves our studio is of the highest standard, ready to meet the diverse needs of our customers.
Shipping
Shipping is another crucial aspect that has garnered significant attention. We received 135 reviews that specifically discussed our shipping services and packaging. Customers appreciate the prompt delivery and the care taken to ensure their orders arrive in perfect condition. We understand the importance of timely delivery, and we have consistently met and exceeded our customers' expectations. Our shipping services received an average rating of 4.93.
Based on the statistics from thousands of deliveries made between March 2023 and March 2024, we can give you an idea of when you will receive your package. The table below shows the average total delivery time (from our warehouse to your doorstep) and the likelihood of the package being delivered within respective time windows. In short, wherever you are, there is more than a 95% chance that the package will be delivered within 3 weeks and about a 70-80% chance that it will be delivered in just 2 weeks.
Customer Service
Customer service is the heart of our business, and we are proud of the positive feedback in this area. We received 51 reviews that highlighted our customer service. Our team is dedicated to providing helpful, friendly, and responsive support to all our customers. Our customer service received an average rating of 4.94.
We are immensely grateful for the feedback from our customers. These reviews not only validate our efforts but also provide valuable insights for continuous improvement. As we move forward, we remain committed to delivering high-quality products, exceptional shipping, beautiful packaging, and outstanding customer service. Thank you for being a part of our journey at Kozo Studio!
